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Customer Success: The Theme of the Moment

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Know the old adage “attracting a new customer costs more than keeping an old one”? Increasing customer loyalty, retention, and profitability all stem from aligning your company’s efforts to the customer’s success. Read on as we explore the evolution of the Customer Success role and why it’s here to stay.

[Case Study] Voxy Channel Partner eCompass Helps Improve Performance at Kyocera Spain

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Tired of the way English was traditionally taught and not seeing the expected results for employees, Kyocera Spain decided to try Voxy. Working with eCompass, a Voxy Channel Partner in Madrid, Kyocera was able to improve company-wide engagement and performance. In this case study, we share an interview with Arancha Pinay, a head of human resources at Kyocera Spain.

Voxy Hosts “Strategies and Best Practices for Language Programs” Event in Brazil

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Recently, Voxy gathered Brazil’s human resources and professional development leaders for an exciting in-person event. Focusing on “Strategies and Best Practices for Language Programs,” the event surfaced common concerns companies face when deciding on a language learning program and led to an overall brilliant discussion. Read on to see what we learned.

Education Dive Spotlights Voxy, Artificial Intelligence, and Personalized Learning

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Education Dive, a leading education industry publication, recently featured Voxy in an article that dives into how artificial intelligence is lending itself to improved personalized learning, classroom accessibility, and enhanced educational tools. Here we take a closer look at how Voxy’s AI-powered platform has the ability to make language learning programs faster, better, and stronger.

Voxy on the Road: An Update from TESOL 2019

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Throughout the year, Voxy attends dozens of events and conferences focused on developments in language learning. At our most recent stop, the 2019 TESOL International Convention, our Chief Education Officer Katie Neilson gave an exciting presentation on how Voxy personalizes language learning so both an engineer in Italy or a hotel receptionist in São Paulo can enjoy a tailored experience.