As a learning and development professional, collecting feedback is one of the most important parts of your job. After all, you can’t improve your program without running a training evaluation to understand the opinions of people who have gone through your training.
In this article, we’ll help you understand how to collect feedback by asking the right questions. We’ll also give you some tips that you can use to apply that feedback to further training. This will allow you to perfect your training assessment program and craft a perfect evaluation questionnaire template.
What is a Training Evaluation Questionnaire?
A training evaluation questionnaire is a type of reaction evaluation that collects feedback, opinions, and information from people who have taken an assessment training course.
By asking specific questions about their recent experience, you can collect actionable feedback that can be used to improve training in the future.
A training evaluation form will also help you organize the metrics and data to measure the efficiency of your program.
When you have a great training evaluation template that fits your organization’s needs, you can improve the quality of your training and learning programs.
60 Questions to Include in Your Questionnaire
In order to get the best feedback, you need to ask training evaluation questions that are relevant, easy to understand, and have clear answers.
The questions we bring have different types of methods to respond (single or multiple choice, scale of 1 to 10, closed or open-ended). Make sure you choose a mix of types to make the experience of answering the questions more engaging.
Here are some examples of questions to choose from and ask learners before and after the training program in your questionnaire.
Before the Training Program
- What activity or task do you hope to do better after this training?
- What methods will help you learn better?
- What is your current level of experience in this field or topic?
- What is something you are excited to learn about?
- What is something that you have found helpful when training before?
- Do you have any concerns about completing this training?
- Are there any roadblocks to training that you can think of?
- What is most exciting about taking this training?
- What is most worrying about taking this training?
- What factors will determine whether or not you believe this training has been helpful?
After the Training Program
About the Learning Experience
- Do you consider that this training was a good investment of time?
- Did you understand the purpose of this training before taking the course?
- Do you understand the purpose of this training now that you have finished the course?
- Did you have enough preparation before training?
- Was there enough time provided in your schedule for training?
- Did the experience meet your expectations?
- What did you like best about the training? What did you like the least?
- How would you rate the quality of the training?
- Did you find the experience interactive or engaging?
- Was the pace of training too slow or too fast?
- Did the courses flow in a way that made sense?
- Have you completed online training before?
- Was this a positive online training experience?
- Are there additional training topics you would like to cover?
About training effectiveness
- Do you think the training matched the intent based on the course title?
- Did you learn what you hoped to learn through this training?
- Were there any specific key topics that you wanted to learn that weren’t included in training?
- Were you able to get answers to your questions during the training?
- Did the training only cover basics or offer new information?
- Do you believe that a follow-up session is necessary for this training?
- What percentage of this training do you think you will use?
- What percentage of this training do you think you will remember?
- Did the course meet your expectations?
- Would you be interested in another training session similar to this one?
- What improvements would you make to this training in the future?
- Should this training be offered regularly?
- Would you recommend this training to other employees?
- Would you recommend this training be a part of onboarding?
- Are there any other comments you would like to add about the training?
About communication and access to the training
- How were you told about the upcoming training program?
- Were you able to find/access the training easily?
- Did you have a productive workspace for training?
- Did you experience any glitches, bugs, or load errors in the training?
- Was it easy to see the visual elements and read the text?
About the Instructor
- How would you rate the instructor from 1-10?
- Did the instructor appear informed and educated about the topic of training?
- Was the instructor friendly?
- Was the instructor able to answer questions?
- Did the instructor provide examples and contextualize information?
- Was the instructor prepared for training?
- Did the instructor provide the group with feedback?
- Did the instructor make directions clear?
- Do you have any suggestions for instructors in the future?
About the Content, Activities and Materials
- What was your favorite training activity? What was your least favorite?
- What could be added to the training material to make it more efficient?
- Was the style of training (videos, lectures, deck, etc.) helpful to you?
- Was there enough supporting content?
- Did you have enough resources to finish the training?
- Was the material in the training organized?
- Was the material practical and helpful?
- Was the material easy to understand?
Best Tips to Apply Your Evaluation
Now that you have an idea of what types of questions to include in your training evaluation questionnaire, let’s talk about a few tips on how to apply that to training program improvements.
- Don’t get defensive about negative feedback. Instead, accept the feedback as it is collected and take it as a sign to improve.
- Identify key areas of improvement based on common feedback concerns.
- Discover which employees excel in training to potentially nurture for different roles.
- Develop additional or supporting training programs for further learning.
- Go through every survey response rather than picking just a few to use.
Tools to automate the training evaluation process
Training platforms often provide built-in evaluation and assessment tools that allow you to track learners’ progress, conduct quizzes or tests, collect feedback, and generate reports on completion rates, engagement levels, and performance metrics.
The choice of evaluation tools depends on the specific training program, its objectives, and the resources available.
If any of the training programs you’re offering don’t have training evaluation options, built in, some of the most used tools to apply training evaluation questionnaires are Google Forms and Survey Monkey.
Conclusion
Running training programs and improving the learning and development plan within your organization is a complex task. In order to succeed and help your company grow, you need the right support and tools at your side.
Voxy is a tool that offers job-specific training and programs to help you meet your business needs, improve collaboration, and unlock the potential of your workforce.
To learn more about Voxy, schedule a demo and discover how we can help you build a future-proof workforce.
