Main results
About Colgate
Mission Hills, a company of the Colgate Palmolive group, manufactures personal care, home care and oral care products, serving the Mexican, Central American an U.S. markets. It maintains a significant presence in homes across the globe; thus, it is paramount for our collaborators to be able to communicate and share experiences with people from all over the world. English is the common denominator and a basic need for everyone.
The Challenge
People are at the heart of everything we do. We focus on understanding their needs, sharing talent, and enhancing communities where Colgate people live and work. Our three fundamental values – Caring, Global Teamwork and Continuous Improvement – are part of everything we do.”
Previously, the organization collaborated with other business partners who offered an in-person user experience with classroom instruction for groups with the same level of English. During this experience, they realized two key aspects that were not working for the company: low levels of engagement on behalf of both teachers and employees, and an inconvenient class schedule.
The company had a partnership for face-to-face classes, but did not see a result in the proficiency to get the work tasks done with more productivity. Teacher and student engagement was low.
The Solution
To fulfill Colgate Palmolive employees’ English training needs, Voxy offered a customized and innovative English learning platform with 24/7 access to real-world, custom content updated daily, together with group and private classes.
Voxy’s Customer Success Team and Colgate Palmolive’s HR team held a kick-off meeting, where they analyzed the metrics available on the platform and shared best practices to improve employee engagement. For Colgate Palmolive’s team, Voxy’s support, together with the continuous exchange of ideas from day one, was very enriching.
Over the year, Voxy’s Customer Success Team continued supporting Colgate Palmolive’s team in managing its program to ensure it delivered the expected results.
Voxy was an innovative and flexible solution that allowed Mission Hills Colgate to choose the right time, classes, topics of interest and response time to queries to suit their needs.
Key Results
Voxy’s partnership with Colgate has yielded some impressive outcomes. Our key results:
Voxy Features in this case
How about talking to someone on our team to see how Voxy can be your partner in achieving tangible business results by breaking down communication barriers?
