Main results
About Iteris
Iteris is a Brazilian multinational IT services company with nearly 15 years in the market. With approximately 900 employees and offices in Brazil and the United States, they have been listed five times as a Great Place to Work.
Their impactful, sustainable, and agile digital solutions enable their 100+ global clients to stay ahead in an ever-changing world.
The Challenge
As a multinational technology company, English proficiency is essential for Iteris. In addition to improving communication with global customers, the company sees language proficiency as a way to empower their technology professionals, allowing them to stay up-to-date and innovative in an environment where many resources, researches, and tools are in English.
Before Voxy, their previous English program didn’t meet their needs due to rigid schedules and limited class availability. Flexibility was crucial since employees needed to be available to work across different time zones and balance their schedules with their personal lives – something highly valued in Iteris’ culture, which prioritizes excellent service, results, and their employees’ well-being.
Furthermore, they were looking for a customized program aligned with their employees’ personal and professional profiles and goals. Most of their employees aimed to improve their English communication skills, with a focus on technical vocabulary and daily corporate skills such as giving presentations and writing emails. This would help them achieve the minimum proficiency required for international projects and better serve their clients.
Iteris needed an English training program that could fit their team’s schedule and be relevant to their specific needs as a multinational technology company.
The Solution
To meet Iteris’ English training requirements and help them achieve their business goals, Voxy provided its personalized language learning platform based on authentic, real-world content. The platform offers lessons on various subjects, from English for software engineering or IT support to other relevant topics for their employees’ daily work or personal lives.
Furthermore, the platform uses artificial intelligence to tailor the learning journey for each team member, customizing learning according to their preferences and job demands. Students have advanced through an adaptive and personalized solution, with 24/7 access to certified instructors and digital content.
To evaluate the program’s effectiveness, executives had access to data analysis and reports, along with support from the Customer Success team to monitor progress and ROI.
Key Results
Voxy’s partnership with Iteris has yielded some impressive outcomes. Our key results:
Clearly, the high engagement, relevant materials, and an adaptable and flexible platform led to significant proficiency gains. As a result, business goals were achieved, and the return on investment was conquered.
Additionally, the weekly and monthly communication plan implemented by Iteris, following Voxy’s tips and best practices for boosting language programs, undoubtedly played a significant role in increasing engagement.
For this reason, Iteris renewed its partnership with Voxy to continue meeting its language needs and delivering measurable positive impact on the business.
Voxy Features in this case
How about talking to someone on our team to see how Voxy can be your partner in achieving tangible business results by breaking down communication barriers?
