Rebecca Wagoner: What I’ve (Unexpectedly) Learned from Teaching ESL

I was originally hesitant to enter the world of online education, concerned that I wouldn’t be able to sufficiently connect with my students, but I’m now three years in and have found the opposite to be true.

Working from an online platform has given me access to teaching ESL (English as a Second Language) learners from at least 50 countries. I’ve worked with a woman from Iraqi Kurdistan living in the UK, a Syrian refugee living in Saudi Arabia, pharmacists from Egypt who live in the U.S. and wait years before their professional certification can be transferred; and students from India, China, Indonesia, the Philippines and Haiti who moved to the United States to be with their significant others.

These particular learners were conversationally advanced in English, hard-working, open-minded and friendly, but I noticed a particular level of loneliness in them because they didn’t feel connected to their new cities or the people around them. Some expressed intimidation of meeting native English speakers for fear of not being understood. Others found it difficult to break through the inevitable bubble that surrounds immigrant communities. Even after years of living abroad, I was sometimes the first native English speaker that my students had a meaningful conversation with.

Distance learning has played a huge role in helping overcome the feeling of isolation for new immigrants. Some of these individuals are working so hard to pass their English exams or receive American degrees that the only time they have to meet someone is once a week from home, making it a challenge to connect with their local communities. The core of the learning process in ESL is conversation, which results in a willingness to share personal anecdotes that are often more intimate than typical conversations. The one-on-one environment allows for empathy between strangers, giving way to a unique relationship that helps learners feel more culturally connected to where they live and essentially fit in.

Tutoring has given me a small window into my students’ lives and taught me to think twice when it comes to the people around me locally. I live in Miami, a city with a large immigrant community, and I don’t hear their stories. Through these connections online, I’m constantly reminded of how hard it is to be a foreigner—especially because of a division between locals and immigrants. ESL has the potential to help immigrants connect to a culture that could otherwise remain foreign to them. While distance learning helps connect individuals who never would have otherwise met, tutoring and conversation in general can play a significant role in helping immigrants feel at home.

Rebecca Wagoner is a Voxy tutor.
Rebecca Wagoner is a Voxy tutor.

Shared this content

Subscribe to the L&D Flow

Get the best Learn & Development content in your email

Related content

Professional English for Tech Teams: How Communication Drives Real Performance

When an engineering team ships late, the post-mortem usually points to scope, dependencies, or estimation. The quieter cause, the one nobody puts on the slide, is often communication. A reviewer’s comment that landed wrong. A

Voxy and Fundação Estudar Partner to Prepare Brazilian Students for Elite U.S. Universities

Language learning platform provides access to English training licenses for students in Fundação Estudar’s Prep Program, with a focus on TOEFL preparation. São Paulo, May 8, 2026 — Voxy, a global language learning platform for

How Voxy uses AI to transform language learning in companies

The conversation around AI in language learning has never been louder, but if you look closely at the L&D world today, you’ll notice a pattern: everyone talks about innovation, but very few actually change the

KnowledgeMotion Acquires Voxy, Expanding Its Global Leadership in English Language Learning

KnowledgeMotion, the holding company behind leading education brands Listenwise, Lingolift, and Boclips, today announced the acquisition of Voxy, a globally recognized platform for second language training. The combined organization will serve more than 1,200 customers

Learning languages in the flow of work: the future of corporate language training

For a long time, learning a new language meant sitting in a classroom — physical or virtual — far removed from your daily routine; however, that’s no longer the case. The line between learning and

4 Predictions for the Future of Workplace Language Learning

Learning languages at work is undergoing a major transformation. What used to be just a nice-to-have skill is now a real passport to collaboration, innovation, and career growth Today, mastering a new language at work

Collaborative learning: how peers accelerate fluency

Learning a new language can feel like a solitary challenge: just you, your notebook, and an endless list of vocabulary. But does it really have to be this way? The truth is that fluency begins

Intercultural communication: how to transform diversity into a competitive advantage

Intercultural communication is no longer just an optional skill; the truth is it has become essential. In companies with teams spread across different countries, cultures, and contexts, effective communication goes far beyond speaking the same