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Investing in top customer service talent can save your company big bucks
As improved technology and automated support channels provide consumers with more ways to handle common questions and technical problems on their own, customer service representatives and IT support staffs have seen the number of simple
Embracing TBLT, Voxy’s proven approach to learning English
If you Google Task-Based Language Teaching, or TBLT, you’ll find a lot of definitions related to the latest trend in teaching second or foreign languages. But what does it really mean? TBLT is an approach
Has technology revolutionized language learning?
The days of using DVDs, VHS tapes and BlueRay discs to watch our favorite movies are now largely over. Thanks to platforms like Hulu and Netflix, watching movies is now a seamless experience that doesn’t
What makes learning English so hard? Voxy’s patent portfolio has the answer.
Learning a new language is one of the biggest challenges a person can face, but what exactly makes it so hard and what can we do to help? Voxy recently received a third patent for
In $7.6 trillion industry, English training is key
The tourism and hospitality industry contributes $7.6 trillion to the global economy every year and employs nearly 10% of the world’s working population. But within this vast industry, there are critical skill gaps preventing companies
7 Essentials for Building an Effective Language Training Program
As Voxy’s VP of Customer Success, one of the most frequent conversations my team and I have with corporate clients is about how to build effective language training programs. English has become the universal language
3 Reasons Why English Training is Necessary for the Future of the Oil and Gas Industry
While the inherently cyclical oil and gas (OG) industry has encountered many challenges over the past decade, the continued global demand for oil and natural gas is expected to drive major growth in the years
Have you made the switch? Why textbooks can’t compete with digital content.
Think about the last time you read a textbook: You were most likely counting down the minutes until you could close the book, open a pint of ice cream and finish that movie you were
3 Reasons Why English Training Needs to be One of Your Company’s Office Perks
2017 is the year of the job seeker. According to trusted sources like Fortune and Indeed, the global economy is gradually recovering from the Great Recession and more employers are looking to hire—but there’s a
The Future of English Language Learning is Mobile
It’s been estimated that more than 2.3 billion people will be smartphone users in 2017—an almost 150% increase in just three years and climbing. And for the first time in history, more people are accessing
