Having clear goals and metrics from the start can make all the difference in the planning of an English training program.
Having clear goals is key when choosing a professional training program to become a specialist in an area of expertise. But it’s not just about stating our goals—it’s also about knowing how to achieve them and how to draw, view and verify results.
When it comes to learning and mastering a language such as English, we draw results from the way we communicate, the words we use, how easy it feels to express our views and the time it takes us to say something in a meeting or to write an email.
However, understanding an email or the lyrics to a song are not the only ways to measure our progress: we can also assess learning results through metrics, such as the numerical data used to analyze student performance and language acquisition, taken from your or your employees’ results, in the Voxy Command Center.
Identifying and selecting the right metrics to monitor results
When monitoring results, it is key to align your metrics with your goals. Based on the profile of your program, Voxy will help you define the right metrics to measure program performance and employee progress. We also have the knowledge and expertise to adapt metrics to ensure they completely and appropriately cover your audience’s needs.
This requires knowing how to measure the impact of knowledge acquisition on your employees. In order to do this, Learning and Development (L&D) leaders need to take a broad set of metrics to measure success and identify areas for improvement. As usual, students’ qualitative feedback is the most widely used benchmark, but now other quantitative measures are also becoming more mainstream, such as the number of students who continue using online learning solutions and course completion.
L&D professionals are also taking engagement into account, as engaged students are key to determining the success of a training program. But there are more things to take into consideration:
What are the students’ and teacher’s takeaways from the program? What lessons have they learnt? Simple as this may sound, it is key to take a moment to draw the final takeaways once the program is completed.
Student satisfaction surveys
This is another way of defining and measuring program success, as it allows us to tap into student feedback. This means the end user can share the strengths and weaknesses they perceived in the program.
Monthly study time
This refers to how much time a student spends studying and learning on their course. This is key to assess the effectiveness of a program: it’s not the same to learn a topic in ten hours than to do it in three. Achieving the same knowledge retention in less time can be determining in times when patience is scarce and instant gratification is the norm.
These metrics can not only help us measure the success of a program, but also find the right way to visualize and interpret results. That is why it is so important to measure results against the goals set before starting the course, at the time of defining the program.To learn more about how your company can access our English training courses and benefit from Voxy’s innovative technology and effective teaching methodology, contact us!
Joseph Williams is an educator, researcher, and entrepreneur. Born and raised in the UK, he has lived and worked in Chile since 2003. He is a co-founder and General Manager of The Language Co., a private language school based in Santiago, Chile. Since 2017, The Language Co. has partnered with Voxy to provide its clients with a high-quality alternative to face-to-face English training.