eCompass, led by Almudena Rodr\u00edguez and Susana Rodr\u00edguez, is a Voxy channel partner in Madrid helping Voxy to grow its business in Spain. Since 2017, eCompass has worked with Kyocera Spain, a leading global electronics company headquartered in Japan with international offices worldwide, on their corporate English language training program. Below is an interview with Arancha Pinay, a head of human resources at Kyocera Spain on her work with eCompass and Voxy.<\/p>\n
Why is English important for Kyocera?<\/strong> What was the problem your team faced before originally speaking with Voxy and eCompass?<\/strong> How has your experience been working with Voxy and eCompass?<\/strong> Finally, there\u2019s eCompass\u2019s guidance, progress tracking, and support services. In my opinion, that\u2019s also extremely important. And I don\u2019t say that as a student, but as a client. Both Susana and Almudena are always there to clarify any doubts we have, to support us, to give us a little push from time to time, because sometimes your daily work doesn\u2019t let you give it the attention you should, so they encourage you\u2014which to me, as a service partner, is a truly important type of support.<\/p>\n How are the results?<\/strong> Tired of the way English was traditionally taught and not seeing the expected results for employees, Kyocera Spain decided to try Voxy. Working with eCompass, a Voxy Channel Partner in Madrid, Kyocera was able to improve company-wide engagement and performance. In this case study, we share an interview with Arancha Pinay, a head of human resources at Kyocera Spain.<\/p>\n","protected":false},"author":42,"featured_media":20350,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[718],"tags":[],"class_list":["post-20357","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-estudos-de-caso"],"yoast_head":"\n
\nIt\u2019s really about it being an international company with many procedures and many meetings, so employees need a high level of English. We need people to improve their skills, reach that level, and keep studying. Because the real problem behind offering English lessons to employees is that everybody asks for it but few people really spend time studying. The dropout rate is very high. That was the main issue we wanted to address.<\/p>\n
\nWe decided to try Voxy because we were quite tired of the way English is traditionally taught. I\u2019m talking about face-to-face classes on site. It was clear they didn\u2019t work. We also weren\u2019t seeing the results we expected as a company who wanted their employees to improve their English. There are many obstacles to this. For instance, you have to determine a certain minimum amount of people with the same proficiency level to warrant a teacher coming in and teaching a class. Another problem we had was that people wouldn\u2019t take a break from work to attend class. So, many employees ended up dropping out.<\/p>\n
\nIn the time we\u2019ve been working with Voxy, I must say it has met many of our expectations. Many of our employees have continued with the classes. Up to now, hardly any students have dropped out of their Voxy courses. Of the 27 people who had been enrolled, only 3 or 4 dropped out of their courses, so we\u2019ve achieved our first goal. Secondly, we didn\u2019t need to place people in a different level from their own. Instead, everyone gets the content they need according to their level. And there are also the one-on-one classes: the teachers are very professional, there\u2019s a high level of engagement\u2014they\u2019re really, really good.<\/p>\n
\nThere\u2019s a really high percentage of people who have improved their English level. For me, that\u2019s also really good. When comparing the VPA (Voxy Proficiency Assessment\u00ae) taken at the start of the course with the VPA completed during the year, there\u2019s proof of improvement. I\u2019d say our success is based on the fact that we\u2019ve helped people improve their English. Again, for me, this is very important: the dropout rate\u2014i.e., 27 people have started the course and 23 have finished\u2014and the very high percentage of people who have improved their level.<\/p>\n","protected":false},"excerpt":{"rendered":"