Sabemos que conquistar um novo cliente custa mais do que manter um antigo. Por isso, aumentar a fidelização, a retenção e a rentabilidade do cliente resultam do alinhamento dos esforços de sua empresa ao sucesso do cliente. Neste post, exploramos a evolução da área de Customer Success e porque não é apenas uma moda passageira.
Recentemente, a Voxy reuniu líderes de RH e Treinamento e Desenvolvimento no Brasil para um evento presencial. Focado em ” Estratégias e Melhores Práticas para Programas de Idioma, o evento abordou preocupações frequentes que empresas enfrentam quando decidem implementar um programa de treinamento de idiomas e levou a uma rica discussão. Leia mais para saber o que aprendemos.
For the last six years, the number of refugees worldwide has increased, now surpassing 68 million people. Here, Dr. Katie Nielson recaps her insightful SXSW EDU 2019 panel discussion on this topic with other leaders from higher education and workforce development.
Chief Learning Officer Magazine details how Voxy has been working with the Campari Group to offer personalized, needs-based instruction to employees who need to communicate in English around the world.
It is predicted that videos will account for 82% of internet traffic by 2022, and there’s no question that online videos have become part of our everyday lives. So why not take advantage of the affordances that they offer for language learning?
Last week I joined Kaplan’s Trending in Education Podcast to discuss Voxy’s approach to teaching English to non-native speakers, using technology to improve learning outcomes, and how applicable lessons I learned from experiences teaching english to non-native speakers might be to the broader space of online learning end education. Listen to the episode here.
Dr. Katie Nielson, Voxy’s Chief Education Officer, asks if online collaboration may in fact be an impediment to achieving language learning outcomes. With the recent proliferation of online learning, it’s a fascinating question for anyone in education or corporate learning and development. Read this article recently published in Language Magazine.
Sonia Reiterman (HR Director at TMF) and Dr. Katie Nielson (Chief Education Office at Voxy) discuss how TMF Latin America is improving English proficiency with Voxy and how to implement an effective workplace language learning program.