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As improved technology and automated support channels provide consumers with more ways to handle common questions and technical problems on their own, customer service representatives and IT support staffs have seen the number of simple requests go way down in recent years. But at the same time, the number of complex requests has dramatically increased, …
11
Oct
Oct
If you Google Task-Based Language Teaching, or TBLT, you’ll find a lot of definitions related to the latest trend in teaching second or foreign languages. But what does it really mean? TBLT is an approach to language learning that was popularized in the 1980s by N. Prabhu in Bangalore, India. Prabhu discovered that learners were …
02
Oct
Oct
The days of using DVDs, VHS tapes and BlueRay discs to watch our favorite movies are now largely over. Thanks to platforms like Hulu and Netflix, watching movies is now a seamless experience that doesn’t even require us to leave the couch. With services like Uber and Lyft, anyone can order a private car right …
HR Trends & Insights, Learning & Development
What makes learning English so hard? Voxy’s patent portfolio has the answer.
27
Sep
Sep
Learning a new language is one of the biggest challenges a person can face, but what exactly makes it so hard and what can we do to help? Voxy recently received a third patent for our unique technology that allows us to analyze a text—like a news article, for example—and assign it to an English …
Educational Technology, HR Trends & Insights, Industries, Learning & Development, Learning Content, Training Methodology
In $7.6 trillion industry, English training is key
22
Sep
Sep
The tourism and hospitality industry contributes $7.6 trillion to the global economy every year and employs nearly 10% of the world’s working population. But within this vast industry, there are critical skill gaps preventing companies and employees from providing the highest level of service. “Today we have a shortage of qualified employees,”explained Ghassan Aidi, President …
07
Aug
Aug
As Voxy’s VP of Customer Success, one of the most frequent conversations my team and I have with corporate clients is about how to build effective language training programs. English has become the universal language of business and employees around the world simply cannot get their jobs done or reach their full potential without the …
HR Trends & Insights, Industries, Learning & Development, Learning Content
3 Reasons Why English Training is Necessary for the Future of the Oil and Gas Industry
03
Aug
Aug
While the inherently cyclical oil and gas (OG) industry has encountered many challenges over the past decade, the continued global demand for oil and natural gas is expected to drive major growth in the years to come. But to support this growth, HR teams will need to play a significant role in the hiring and …
05
Jul
Jul
Think about the last time you read a textbook: You were most likely counting down the minutes until you could close the book, open a pint of ice cream and finish that movie you were watching. Textbooks aren’t traditionally associated with warm, fuzzy feelings, and may remind you of stuffy high school classrooms and standardized …
16
May
May
2017 is the year of the job seeker. According to trusted sources like Fortune and Indeed, the global economy is gradually recovering from the Great Recession and more employers are looking to hire—but there’s a smaller pool of talented candidates to choose from than in previous years. This is great news for job seekers hoping …
Case Studies, Educational Technology, HR Trends & Insights, Learning & Development, Training Methodology
The Future of English Language Learning is Mobile
11
May
May
It’s been estimated that more than 2.3 billion people will be smartphone users in 2017—an almost 150% increase in just three years and climbing. And for the first time in history, more people are accessing the internet using a mobile device than a desktop computer. These numbers are staggering and the shift to mobile is …