Know the old adage “attracting a new customer costs more than keeping an old one”? Increasing customer loyalty, retention, and profitability all stem from aligning your company’s efforts to the customer’s success. Read on as we explore the evolution of the Customer Success role and why it’s here to stay.
Recently, Voxy gathered Brazil’s human resources and professional development leaders for an exciting in-person event. Focusing on “Strategies and Best Practices for Language Programs,” the event surfaced common concerns companies face when deciding on a language learning program and led to an overall brilliant discussion. Read on to see what we learned.
Throughout the year, Voxy attends dozens of events and conferences focused on developments in language learning. At our most recent stop, the 2019 TESOL International Convention, our Chief Education Officer Katie Neilson gave an exciting presentation on how Voxy personalizes language learning so both an engineer in Italy or a hotel receptionist in São Paulo can enjoy a tailored experience.
For the last six years, the number of refugees worldwide has increased, now surpassing 68 million people. Here, Dr. Katie Nielson recaps her insightful SXSW EDU 2019 panel discussion on this topic with other leaders from higher education and workforce development.
In this webinar, Chief Education Officer of Voxy Dr. Katie Nielson explains how to bring effective workplace language training to users at scale and the science behind how and why Voxy works. Available in English and Spanish | Disponible en inglés y español.
Chief Learning Officer Magazine details how Voxy has been working with the Campari Group to offer personalized, needs-based instruction to employees who need to communicate in English around the world.
It is predicted that online videos will account for 82% of internet traffic by 2022, and there’s no question that they have become part of our everyday lives. So why not take advantage of the affordances that they offer for language learning?
In this webinar, Chief Education Officer of Voxy Dr. Katie Nielson explains how to bring effective workplace language training to users at scale and the science behind how and why Voxy works.