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Customer Success: The Theme of the Moment

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Know the old adage “attracting a new customer costs more than keeping an old one”? Increasing customer loyalty, retention, and profitability all stem from aligning your company’s efforts to the customer’s success. Read on as we explore the evolution of the Customer Success role and why it’s here to stay.

Voxy Hosts “Strategies and Best Practices for Language Programs” Event in Brazil

brasil evento presencial abril 2019

Recently, Voxy gathered Brazil’s human resources and professional development leaders for an exciting in-person event. Focusing on “Strategies and Best Practices for Language Programs,” the event surfaced common concerns companies face when deciding on a language learning program and led to an overall brilliant discussion. Read on to see what we learned.

Voxy on the Road: An Update from TESOL 2019

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Throughout the year, Voxy attends dozens of events and conferences focused on developments in language learning. At our most recent stop, the 2019 TESOL International Convention, our Chief Education Officer Katie Neilson gave an exciting presentation on how Voxy personalizes language learning so both an engineer in Italy or a hotel receptionist in São Paulo can enjoy a tailored experience.

Voxy at SXSW EDU: The Potential for Technology to Transform Education for Refugees

south by southwest edu 2019

For the last six years, the number of refugees worldwide has increased, now surpassing 68 million people. Here, Dr. Katie Nielson recaps her insightful SXSW EDU 2019 panel discussion on this topic with other leaders from higher education and workforce development.